Frequently Asked Questions

Product Delivery & Activation:

How will I receive my product after purchase?

Once your purchase is completed, you will receive an email containing the license key and installation instructions. Please check your inbox as well as your spam or junk mail folder.

What should I do if I don’t receive the confirmation email or activation key?

If you haven’t received your confirmation email or activation key, please check your inbox and your spam or junk mail folder. If you still can’t find it, contact us immediately, and we will resend it to you as soon as possible.

Does the download link or installation link expire?

No, the link we send for downloading the product or installing the license does not expire. You can use it at any time.

What should I do if I encounter issues during the installation of the license?

If you experience any problems during the installation of the license, please contact us immediately. We are here to help you every step of the way.

How long will it take to receive my license information after placing an order?

You will receive your license number and product code within an hour of order confirmation.

Subscription & Pricing:

Do I need to pay a yearly fee for QuickBooks if I purchase it from you?

No, QuickBooks Desktop 2024 does not require an annual subscription if purchased from us.

If the version says “lifetime subscription”, does that mean no fees?

Correct! You get a license that works for a lifetime with no extra fees.

Why is your price lower than Intuit’s?

We purchase QuickBooks licenses in bulk directly from Intuit, allowing us to offer discounts.

Are there any discounts or coupons available?

We may offer occasional discounts. Feel free to ask.

Compatibility & Installation:

Can I open a company file from QuickBooks 2016 with QuickBooks 2024 for Mac?

Yes, but we recommend backing up your data before installing the new version.

Will QuickBooks Desktop Pro 2024 work on Windows 11?

Yes, it is compatible with Windows 11.

Can I install QuickBooks Desktop Premier Plus on multiple computers?

Yes, but you will need to purchase additional licenses if used on more than one computer simultaneously.

Features & Functionality:

Will QuickBooks Desktop Pro 2024 accept payments for invoices?

Yes, it allows you to accept payments for invoices.

Will all features continue to function with a lifetime license?

Yes, but bank connectivity is no longer supported in the desktop version.

Support & Troubleshooting:

What should I do if I encounter issues during installation?

What should I do if I can’t open my old version of QuickBooks?

Contact Intuit support or restore a backup in the new version.

What should I do if I have trouble activating my QuickBooks 2024?

Send us a screenshot of the issue, and we will help resolve it.

Remote Access & Connectivity:

Can I use QuickBooks Desktop Pro remotely while traveling?

It doesn’t natively support remote access, but you can use tools like TeamViewer or Remote Desktop.

Does QuickBooks Desktop Mac Plus allow me to import bank transactions?

Yes, but you’ll need to import them manually, as the automatic import feature is no longer available.

Licensing & Registration:

Will I be downloading the software from the Intuit website?

Yes, you will download it directly from Intuit.

Will I be able to register the software with Intuit for technical support?

The license is registered under our company, but we provide full support.

Is the license number unique to me?

Yes, even though it’s registered under our company’s name, it is unique to you.